Difference between revisions of "Entering the GLOBALG.A.P. Database: Users & passwords"
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− | In order to enter the [https://database.globalgap.org database] user accounts have to be set up. The [mailto: | + | In order to enter the [https://database.globalgap.org database] user accounts have to be set up. The [mailto:terheggen@globalgap.org?subject=Question%20to%20Article%20123 GLOBALG.A.P. CB-Administration] provides the login data of the Certification Body manager or scheme manager with a temporary password, who has the database role [[CB-Executive]]. This [[CB-Executive]] creates all other database user accounts and supplies all employees with their login or resets passwords as described in [[Masterdata]]. |
Entering https://database.globalgap.org the following screen appears: | Entering https://database.globalgap.org the following screen appears: | ||
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[[File:Home page.jpg]] | [[File:Home page.jpg]] | ||
− | Please continue with entering your user name and password by clicking on login. | + | Please continue with entering your user name and password by clicking on login [[File:Login.jpg]]. |
[[File:Login page.jpg]] | [[File:Login page.jpg]] | ||
− | + | When creating a user account a temporary password is generated for every user (e. g. 38h75f7). This temporary password has to be changed within 10 days. With the first login the user will be asked to set a new password. | |
[[File:Change password.jpg]] | [[File:Change password.jpg]] | ||
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If the user has not succeeded in loggin in, the [[CB-Executive]] has to reset the password again and forward the temporary password to the employee. | If the user has not succeeded in loggin in, the [[CB-Executive]] has to reset the password again and forward the temporary password to the employee. | ||
− | If the [[CB-Executive]] cannot log in, GLOBALG.A.P. [mailto: | + | If the [[CB-Executive]] cannot log in, GLOBALG.A.P. [mailto:customer_support@globalgap.org?subject=Entering%20the%20GLOBALG.A.P.%20Database customer support] has to reset the password and send the temporary one to the [[CB-Executive]]. |
Latest revision as of 14:03, 5 April 2019
In order to enter the database user accounts have to be set up. The GLOBALG.A.P. CB-Administration provides the login data of the Certification Body manager or scheme manager with a temporary password, who has the database role CB-Executive. This CB-Executive creates all other database user accounts and supplies all employees with their login or resets passwords as described in Masterdata.
Entering https://database.globalgap.org the following screen appears:
Please continue with entering your user name and password by clicking on login .
When creating a user account a temporary password is generated for every user (e. g. 38h75f7). This temporary password has to be changed within 10 days. With the first login the user will be asked to set a new password.
Users have the option to change their valid password after login at any time under My GLOBALG.A.P., too, via the link in the top right corner of the screen. In this case the password is sent to the user´s mail address.
Please, note: temporary passwords are valid only for 10 days. If the user has not succeeded in loggin in, the CB-Executive has to reset the password again and forward the temporary password to the employee.
If the CB-Executive cannot log in, GLOBALG.A.P. customer support has to reset the password and send the temporary one to the CB-Executive.